Introduction
Employees based in the UK office have the option to participate in this scheme.
Within the policy there is flexibility to amend your normal working hours. Your normal working hours are those in your contract of employment, any amendment which has been made to it or which were agreed as part of CISI’s previous ‘how you work your hours’ policy.
CISI’s view is that there should be ‘give and take’ in working hours and where you ‘give’ at some times by working extra time when needed there will be a flexible approach if you need to leave early or come in later.
Working hours
Core hours, when all employees are expected to work are 10:00am to 4:00pm each day
For full-time employees your normal working hours are seven hours a day, plus a one-hour lunch. For part-time employees this may vary, please refer to your contract.
The earliest you can officially start work is 8:00am and the latest you can start is 10:00am. The earliest you can leave work having completed your hours is 4:00pm and the latest official end time is 6:00pm
Lunch breaks should normally be taken between 12pm and 2pm.
Flexible Working Requests – Within normal office working hours
Occasional changes to your working hours, within CISI’s normal office working hours of 8:00am-6:00pm, can be agreed with your manager.
A temporary change to your working hours for a period of up to three months, working within CISI’s normal office working hours, can be agreed with your Director /Assistant Director. You need to make the request initially to your Manager, who will discuss this with you as they are responsible for ensuring there is the required cover in the office.
Your manager will also, if necessary, assist you to escalate longer term requests, for more than three months, to the divisional Director or HR. If a permanent change of hours is agreed this will be reflected in an update employment contract.
Formal flexible working requests
Working outside the normal office working hours of 8:00-6:00, Monday to Friday, or a change to your working pattern, or the hours you work each day, can only be agreed if the employee makes a formal flexible working request. The Institute will consider a number of factors, including the employee’s job, the practicalities, effect on the business of the proposal, and the employee’s performance. The hours worked will be subject to an annual review.
It does not change any occasional flexibility (e.g. coming in late, leaving early, making time up) which can be agreed with the Manager
Managers’ Responsibilities
- Manage the scheme within their department, ensuring team members’ calendars reflect their working hours
- Ensure cover in the department. This may include multi – skilling so people can cover for team members (CISI is aware that in areas where there is only one member of employees or a very small team, there may not be cover before and after the core hours)
- Arrange routine meetings within core hours, unless the individuals in that specific group are all working a similar pattern
Exceptions
It is not possible for all employees to participate in this scheme and the exceptions are:
- Employees in certain jobs eg Reception, Facilities, Customer Support Centre, who work different shift rotas or hours, eg the Customer Support Centre is open from 8.30am to 5.30pm each day
- If there are attendance issues or you are subject to a disciplinary warning, you may be required to work 9-5 each day