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PLEASE NOTE: On 30 November 2021, the Vulnerable Customers Professional Assessment course will be republished with updated content and test questions. Therefore, the current version of the Vulnerable Customers Professional Assessment will only be available for purchase (and repurchase if you have previously been
unsuccessful in your two test attempts) up to 29 November 2021. Once you have purchased a version, you will have 12-months to complete the course. If you pass the test, you will be able to view the content for the remainder of
your 12-month access period. If you are unsuccessful in your two test attempts, you will no longer have access to the course content, and it will need to be repurchased. From 30 November 2021, the updated version of the Vulnerable Customers Professional Assessment will be the only version available for purchase.